Shipping policy

DELIVERY TIME

The estimated average delivery time (after the order is dispatched) across Pakistan is 2 to 4 working days for major cities. For remote areas delivery can take longer. You are requested to be available on the provided contact number so our team can reach you. Timely delivery is subject to availability of the articles and order confirmation. During sale periods, both order processing and delivery may take longer than usual.

INTERNATIONAL DELIVERY

The estimated dispatch time for international orders is 5 to 7 working days after the order has been confirmed. The delivery time may vary depending on the destination. Idrees Leather will not be responsible for any refund if the consignee requests order cancellation once the order 'is in process'. Customers will be liable to bear shipment and custom charges if they refuse or receive the delivery. During sale events, average delivery time can exceed normal timelines.

CANCELLATION POLICY

For cancellation of prepaid orders, please contact us within 24 hours after order placement. Once the order is 'in process', it can no longer be cancelled or refunded.

DELIVERY CHARGES

Charges for international delivery vary by country, state and locality. To calculate shipment charges you can select any product and checkout with your delivery address (does not include taxes and duties). International orders may be subject to taxes and duties which are the responsibility of the customer, collected at the time of delivery by the courier.

TRACK YOUR ORDER

Once your order is dispatched you will receive an email/SMS with your tracking number. You can track your order on the respective courier's website mentioned in your email. If you don't get tracking updates, please contact us. Idrees Leather cannot be held liable for late delivery/collection by third-party postal/courier companies.